Jihan Freighters ISO Certification

ISO 9001: 2008 Re-certification

Jihan Freighters Limited was awarded the ISO 9001:2008 Certificate in June 2011 by SGS (K) LTD. Over the 3 years period it was certified, JFL has been subject to numerous audits both internal and external as a tool to gauge the stability of the system. ISO 9001:2008 is an important milestone for JFL that validates our unwavering commitment to delivering high quality services to meet our customer expectations.

As from October 2013, the company embarked on the recertification of ISO 9001:2008 which demonstrates JFL’s dedication to continual improvement of a systematic approach to delivering high quality services to meet and exceed our customer’s expectations. This is a reassurance to our customers that we are continuing our commitment to providing services of the highest quality. The management and staff of JFL are committed to the continued implementation of the Q.M.S as well as the quality improvement activities and look forward to getting recertified by May 2014.

Launch of Jihan Freighters Eldoret Branch

Jihan Freighters Limited in 2012 expanded its wings to Rift Valley region by opening a branch in Eldoret town to serve its growing clientele. This is a move aimed at positioning Jihan Freighters in the Kenyan freight market that is currently experiencing in-creased demand for freight related services as the country strives to achieve vision 2030.

Jihan Freighters Eldoret branch is located within Eldoret city centre, along Arap Kitonga street. With its warehouse space of approximately 5000sq Ft and a spacious modern office, the branch adequately caters to its clients’ needs through provision of quality transportation services for both loose and containerized cargo; reliable courier services; and safe warehousing facilities.

Like the other branches, the Eldoret branch has trained competent staff who are committed to Jihan’s values of reliability, efficiency and integrity. They all assist in giving our clients value for their money by carrying out door to door deliveries of client cargo within the city and other delivery zones as well as collection of transit goods for businesses within Eldoret town. The branch serves two major towns Kitale and Eldoret.

The branch which is the latest addition to the other existing branches countrywide i.e. Nairobi, Kisumu, Malindi and its Head quarter-Mombasa guarantees our esteemed clients satisfaction while providing value for their money through provision of sound logistics solutions- with the same quality we are known to offer throughout the years

ISO certification

Jihan Freighters LTD Celebrates ISO 9001: 2008 Certification

The event to celebrate this certification was held at the Sarova Whitesands Beach Resort & Spa

What does ISO 9001:2008 Mean for Jihan Freighters?
The company has joined international accreditation for Quality Management systems.

The Road to ISO Certification

Jihan Freighters Limited embarked on a process that will see it acquire the International Organization of Standardization certificate 9001:2008 also known as ISO 9001:2008 in March 2010 and had been programmed to take one year and meant to position JFL to international standards in customer service delivery. The company had contracted AfriAviation Solutions Limited, consultants in Quality Management systems.

The establishment of quality management systems was meant to be an advantage to position Jihan Freighters Limited position both in service delivery to its many customers as well as being able to implement its various programmes in an efficient, effective and transparent manner.

Through wise counsel of AfriAviation Solutions, the ISO 9001:2008 Quality policy and procedures manuals for Jihan Freighter Limited were documented and handed over to the Director and steering Committee members for comments, adoption and implementation.

The process started by training senior members of staff including the directors, staff awareness to the requirements of the Quality management systems to ISO 9001:2008.

Finally, training for Internal Auditors took place. The internal Auditors were to carry out audits to oversee the effectiveness and readiness of the quality management systems in preparation for certification.

Internal Audits where carried out by Jihan Freighters trained auditors on the ISO requirements. Three Audits were carried out in order to assess the effectiveness of the established quality management system and in preparation for an external, Audit by a certification body.
Certification Audit is expected between April-June 2011.

JFL in the Community

As part of the Corporate Social Responsibility initiative, in April 2011 the company provided shelter from Scotching sun and rainfall to Wanainchi at the Mwakilingo Road/Moi Avenue Road in Mombasa. This is a Matatu/bus stage where commuters wait for transport to various destinations. Below Mr.Hamisi (supervisor) leads the JFL cleaners to ensure the shelter is cleaned every morning. Mohamed does the cleaning every morning.